Posts

New Podcast!

 Hey Guys! Today new podcast was uploaded to the Supernova. This time it is a little bit in the different format in terms of the guests, since this time there was entirely Billing Party, go ahead to have a look on what is Sales from the billing side, Burnout and how to deal with it.  Feel free to check it on Supernova -> Above & Beyond -> Pocasts -> Kenneth, Dustin, Scott

New Live Recording (Credits to George)

 Hello everyone; Today there was new live recording of the FTD by George Stevenson, uploaded to Supernova  This great conversation is uploaded and can be found on: Supernova -> Recordings -> Live FTD -> Common Lives -> 2024 - George (Audrey) ----------- Client was concerned about things initially, and She didn’t want to deposit initially (was telling that she has to do research and has to explore more). It was handled very well by George; pitched and pushed hard (for more than hour) and after then she started taking actions. Client asks tons of questions including very small details and kept asking questions (not bcs of curiosity). Service details (FTD Rules) were used as pitch idea (multiple of them). By the end of conversation client was very positive and conversation finished at the point that client was satisfied with everything.

Guest talk (MUST READ)

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  Here we go!!! After a long pause we are pleased to announce that Guest talks are back!!! We hope you have been waiting for it. We pay apologies for a long time no see due to outstanding factors. Hope to see you in Guest talk soon.  Brief information for those who are not familiar with Guest talks: Guest talk - Interview with our experienced coworkers who will be sharing their own experience, difficulties and advice which can be applied both in job and in real life as well.  Hurry up to sign up!!! Places are limited!!! Hope to see you soon, Sincerely, AJ

New Live Recording!

 Hello there! Today new recording was uploaded to Supernova! Client was concerned about things initially, and the fact that she received a lot of calls from different people made her more concerned and stubborn. It was handled very well by Karl. Positive atmosphere was created with proper explanation during the conversation. Very sensitive client towards personal information. But even this point was handled well. Service details (FTD Rules) were used as pitch idea (multiple of them). By the end of conversation client was very positive and conversation finished at the point that client was satisfied with everything. Highly recommend to listen and get something out of it Find it now on Supernova -> Recordings -> Live recordings -> Common Lives -> 2024 - Karl (Mireille) Credits to Karl Jackson 

New Podcast!

 Hello everyone again. Today new Podcast has been uploaded to the Supernova. This time our dearest guest was Team Assistant in White Room, Marcus Cooper!  Sales related topic was covered, how is it to be an assistant and it is highly recommended to dedicate some time to listen that and get something new. Available on Supernova: Above & Beyond -> Podcast -> Marcus Cooper Wish you great shift. See you in the next one.

Crypto Taxation

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 Wondering about how to find information about crypto Taxation? In which countries crypto is legal tender ? How do investors pay tax from crypto earnings? How to calculate it? How to explain it to customers in a simple and detailed way? Most of you had customers who asked how taxation works when they withdraw their profit to their bank account. Sometimes, they ask detailed questions and wait for professional explanations since they need to ensure everything before starting it.   In this file, you will find a lot of interesting facts and all the answers to these questions with  simple explanations.   Check this file out in Supernova - Finance - Crypto - Crypto Taxation

Trijo Guidance

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   What is the main problem you face when you guide a customer blindly in a new platform? * Can't provide proper and clear guidance * Making the process complicated for the customer  * And so on..... So, here is the solution:  Watch this video tutorial and learn what the interface of "Trijo" looks like and how to guide customers smoothly.  Check it on Supernova -> Platform Wiki -> More -> Trijo Wish you good luck, Warriors!